Terms of Service

Using Photo Enhancer

These terms apply to Photo Enhancer, including photo enhancement, editing, background removal, and related account and payment features. By using the service, you agree to these terms and our Privacy Policy. If you do not agree, stop using the service.

You must be at least 18 years old to create an account or purchase a plan. Ordinary family photographs containing children are permitted when you have the necessary parental or guardian permission and the images comply with the rules below. This permission never extends to sexualized or exploitative images of children.

Accounts and responsibilities

Provide accurate account and billing information, protect your login credentials, and use only accounts you are authorized to access. Tell support@enhancerphoto.com if you suspect unauthorized access. You are responsible for your uploads, instructions, and use of downloaded results.

What content and uses are prohibited?

Do not upload, request, create, distribute, or attempt to process:

• Pornographic content, explicit sexual activity, sexual exploitation, or images intended for sexual abuse or harassment.
• Child sexual abuse material, sexualized depictions of minors, or attempts to make a person appear underage in a sexual context. These restrictions also cover synthetic images.
• Non-consensual intimate imagery, fabricated nudity, sexual deepfakes, voyeuristic images, or removal of clothing for sexual purposes without consent.
• Content that threatens people, promotes violent wrongdoing, targets protected groups with hateful abuse, or supports illegal exploitation.
• Images or instructions that violate privacy, copyright, trademarks, publicity rights, or another person's rights, including deceptive impersonation and fraudulent identity documents.
• Malware, stolen credentials, unauthorized system access, or instructions intended to bypass safety checks, conceal prohibited content, or defeat usage limits.

Do not automate abusive requests, disrupt the service, resell unauthorized access, or create multiple accounts to evade trial limits, account restrictions, or payment obligations. Purchasing credits does not authorize prohibited content. If you are unsure whether sensitive material is allowed, ask support before uploading it.

Safety screening and review

We may use automated checks on images, instructions, and results to identify prohibited content and abuse. Checks depend on the feature and available safeguards; they are not a guarantee that every harmful image will be detected. Where an upload requires a safety check, the request can be blocked if that check cannot be completed. Do not attempt to bypass a rejection.

We may review reported content and relevant account or task records to investigate misuse. There is no promise that a person reviews every upload. Access to material for an investigation should be limited to what is necessary, as described in our Privacy Policy. Report inappropriate results even if a request initially passed automated checks.

Restrictions, termination, and appeals

Depending on the seriousness and repetition of a violation, we may reject a request, remove access to content, restrict features, suspend access, or terminate an account. Serious exploitation, threats, or attempts to evade safeguards may lead to immediate restrictions. We may preserve relevant records or cooperate with authorities where required or permitted by applicable law.

To report abuse or appeal a restriction, email support@enhancerphoto.com with the account email, task reference if available, and a short explanation. Do not attach illegal images, child sexual abuse material, or another person's intimate images; describe the issue and provide the task reference instead. We assess relevant context and may request further information. We may limit information about a decision when disclosure would expose another person's data, undermine security, or conflict with law.

Account restrictions do not create a blanket waiver of your statutory rights. Payment disputes and refunds are handled under our Refund Policy and applicable law. We do not impose a separate monetary penalty simply because a safety check rejects a request.

Your images and AI results

You retain any rights you already have in your inputs. Upload only images that you own or have permission to process, including appropriate permission from identifiable people. You grant us the limited permission necessary to store and process your inputs, deliver results, provide support, and investigate abuse. Processing can involve service partners, as explained in our Privacy Policy.

AI results can change faces, details, text, colors, or other elements unexpectedly. Review a result before publishing or relying on it. We do not guarantee accuracy, uniqueness, copyright protection, or fitness for a particular purpose. You remain responsible for checking third-party rights and any disclosure required for altered or synthetic imagery. Do not use the service to create misleading evidence or rely on it for identity verification, medical decisions, or other decisions requiring verified accuracy.

Plans, credits, and refunds

Plan benefits, prices, credit validity, and task costs are shown in the service or at purchase. Review the displayed credit cost before starting a paid action. Free browser editing and paid AI processing may have different conditions.

Credits reserved for a task that fails before producing a result are returned automatically to the credit balance. This is a credit return, not a cash refund. Contact support with the task reference if a return is missing. Completed results and payment refund requests follow our Refund Policy; mandatory consumer rights remain unaffected.

Subscriptions renew as disclosed at purchase until canceled. Cancel through your account billing settings to stop future renewals. Cancellation does not automatically refund the current period unless applicable law or the Refund Policy provides otherwise.

Availability and responsibility

Save results you want to keep. Image downloads are temporary and the service is not permanent image storage. We may change features or limits and may suspend processing for security, maintenance, or provider outages, with reasonable notice where practical.

To the extent permitted by applicable law, the service is provided without a guarantee of uninterrupted availability or error-free AI output. We are not responsible for indirect losses arising from misuse or reliance on unverified results. Nothing in these terms excludes liability that cannot lawfully be excluded or removes mandatory consumer rights.

Changes and contact

We may update these terms as features or legal requirements change. The revision date appears above; material changes may also be announced through the service. Changes apply prospectively except where law requires otherwise. For questions, reports, or appeals, contact support@enhancerphoto.com.